Talk by Donald Berwick

Atul Gawande mentions this talk in his book “Better”. Donald Berwick made this talk in 1999 talking about the solutions to the american medical system.

http://www.youtube.com/watch?v=00aa6xcOXf4

 

We are not aware as doctors of most of those things. My patients tell me from time to time about similar problems. How can they be solved? How can we influence ourselves to give better and better service to the others?

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